Privacy Policy

Privacy Policy

Effective Date: May 28th, 2025

Last Updated: July 3rd, 2025

At L&L Live Well, your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, protect, and disclose information, including Protected Health Information (PHI), through our website [insert website URL], in accordance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA)

1. Information We Collect

We may collect the following types of information:

Personal Information: Your name, phone number, email address, or other contact information you voluntarily provide.

Protected Health Information (PHI): Any health-related data you submit through our contact forms, intake forms, or appointment requests that can be linked to your identity.

Technical Information: IP address, browser type, pages visited, and other analytics data collected via cookies and tracking technologies.

2. Use of Information

We use your information for the following purposes:

To respond to inquiries or appointment requests

To provide healthcare-related services and follow-ups

To maintain medical records as required by law (under HIPAA guidelines)

To improve the functionality and performance of our website

To send service reminders or updates, with your consent

3. How We Protect PHI

We take the protection of your PHI seriously and comply with all HIPAA Privacy and Security Rules. This includes:

Secure data transmission (e.g., SSL encryption)

Limiting access to PHI only to authorized personnel

Regularly reviewing our security practices to protect against unauthorized access or disclosure

4. Disclosure of PHI and Personal Information

We do not sell or rent your personal or health information. We may disclose your PHI only:

To you or your legally authorized representative

For treatment, payment, or healthcare operations (as allowed by HIPAA)

As required by law, court order, or other legal processes

To business associates who assist us in providing services (under HIPAA-compliant agreements)

5. Your Rights Under HIPAA

As a patient, you have the right to:

Access and request a copy of your PHI

Request corrections to your health records

Request limits on how your PHI is used or shared

Request an accounting of disclosures

File a complaint if you believe your rights have been violated

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

We use cookies and other tracking tools to analyze website usage and improve your experience. This data does not include PHI and is used in accordance with applicable privacy laws.

7. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their privacy policies before sharing any personal information.

8. Children’s Privacy

We do not knowingly collect PHI or personal information from children under 13 without parental consent.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions, concerns, or would like to exercise your rights under HIPAA, please contact:

L&L Live Well Nursing Professional Corporation

1096 Calimesa Blvd Ste 111, Calimesa, CA 92320